Outlook Flooring

I bought carpet from this company three years ago. They said it was stain resistant. They also said if something spilled on it, I could wipe it off with a damp cloth. None of this was true. Anything that has ever spilled on it has left a stained. It now looks like it's 20 years old. I hate it. We also had new flooring installed in the bathroom. A recent flood in my house required new floors. This revealed that this company had installed the new floor over the old floor. Also, the toilet was not installed properly and always leaked. I called them with these and other concerns after the job was done, never heard back from them. Once I paid them, they were done with me. They had zero concern about how happy I was with their service.

Please purchase your flooring from another reputable company!!!!
I strongly advise against Outlook Flooring in South Carolina. My new hickory hardwood floors began splintering within 60 days of the completion of the new home. The floors in most areas were hammered in, and parts of the floor had to be replaced and repaired. This was an allowance in the building contract and when we requested copies of the invoices for the hardwood floors, tile, and carpet; Chris from Outlook Flooring provided us with invoices but black marked through all prices and total cost. I filed LLR against the builder for many serious issues to our home and he was found guilty on 12 international & SC Standard code violations. He was given a public reprimand, fine, and claim on his $15,000.00 bond. Outlook Flooring works for several builders in the Rock Hill, SC area, therefore, be aware, and ask your builder where your flooring is coming from.

I had Outlook Flooring install carpet my bonus room. They did a great job. The carpet looked better than I had imagined. They were very careful not to scratch my newly painted walls. I would definitely recommend this company.

Had Outlook Flooring install carpeting in my rental house. Overall great experience from the first time I picked up the phone. I spoke with Hank and he was very knowledgeable and help me understand the ins and outs of flooring. I had come into the store for the deposit and to pick my carpet and Hank was not there. Fortunately he isn't the only knowledgeable one there. Allison the interior designer helped me pick out the right carpet for my needs and Chris, who I believe is the owner was very friendly and helped answer many questions. I had a call back the next day for install and the next week my house was done. Carlos and Leo were the gentleman at my house doing the work, and I could not have asked for a better experience. Clean, efficient and courteous. They had the whole job done by lunch time and it is spectacular. Outlook Flooring seems like a company that values its customers and strivs to provide the best service to your needs. I will definitely recommend Outlook to my friends and will have them do future projects for me. Thanks Guys!!!